Crown Electric Pallet Jack Error Codes

Error codes serve as diagnostic tools, providing valuable insights into potential pallet jack system issues. These error codes serve as diagnostic indicators, alerting operators and maintenance personnel to underlying issues within the pallet jack's systems. Interpreting these codes accurately enables swift identification and resolution of problems.

This guide will delve into the significance of diagnosing and interpreting Crown electric pallet jack error codes, outlining key procedures and considerations for efficient troubleshooting and maintenance practices. 

Explaining Error Codes

Modern Crown pallet jacks have onboard computers that monitor the status of components like motors, controllers, sensors, and more. If the computer detects an issue, it will display an error code on the digital display to alert the operator that service may be required. 

The error codes are extremely helpful for troubleshooting, as they indicate exactly which component or system is experiencing a fault. Without error codes, resolving pallet jack problems would involve much more guesswork and wasted time.”

Common Crown Electric Pallet Jack Error Codes

Some of the most common ones seen on Crown pallet jacks and what they typically point to.

Error Code BD1

First up is the BD1 code. On Crown equipment, this points to a battery discharge issue. Specifically, BD1 means the built-in limits for battery depletion have been triggered, preventing further operation to avoid complete battery failure. Usually, BD1 appears because the battery simply needs to be recharged after intense use. However, it may also indicate that the battery requires replacement if old or that the pallet jack is consistently being operated beyond the battery’s capacity.

When encountering a BD1 error, park your pallet truck and charge the battery fully. Be sure to allow ample time based on the battery chemistry. If the code reappears on the next use, reduce travel distances and lift frequencies during operation. If BD1 still persists, a higher capacity or new long-life battery replacement is recommended.

Error Code 13

Error code 13 on your Crown signifies a fault within the lift motor circuit. This could stem from an issue with the lift motor, controller, wiring connections, or pump mechanism. As always, the first step with any error code is to check that all related connectors and wires are securely attached, as worn wiring often plays a role on heavier used units.  

If the error persists, utilize a multimeter to check voltage levels at various points along the lift control circuit. Also, visually inspect the lift motor windings and use the resistance setting to check for possible winding failure. If windings test fine, the controller or hydraulic unit could malfunction. Experienced technicians can best determine the root cause through methodical component-by-component diagnosis.

Error Codes 41 and 301

These two codes, 41 and 301, focus on potential issues within the electric pallet jack’s traction control card voltage and display module malfunctioning. Error code 301 signals that the display module ECR1 clear count failed, while 41 flags that the traction control card voltage is too high, usually greater than 0.8 volts. Possible reasons could be over heating and loose connection from PCZ-2, PCZ-5 to thermal protector.

Again, closely inspect the condition of all wiring and connectors leading to the drive motor for any deterioration or looseness. The contacts where the control card and display module link to the motor are prone to buildup and corrosion over time - clean if any gunk is visible.

To confirm faults, carefully test resistance through the motor windings with a multimeter to check for shorts indicative of internal winding failure. If windings test functional, the control card and display module may need replacement by a service tech. Just be sure to rule out all basic environmental causes first, as control cards and display modulus are pricey!

Error Code 332

This code indicates an open or shorted brake driver circuit. The brake system is responsible for stopping and holding the pallet jack in place. You need to check the wiring for any loose or damaged connections and make sure the brake pads are not worn out or contaminated. If you find any signs of damage, you need to replace the brake driver circuit or contact a service technician.”

Error Code 856 

Error code 856 typically indicates a loss of communication from the handle. So, what does that mean exactly? Well, it could be a signal that there's a hiccup in the connection between the control handle and the main unit.

The first step in troubleshooting this issue is to check the harness in the knuckle. Look out for any pinched or exposed wires that could be disrupting the communication flow. 

Once you've identified and addressed any wiring issues, it's time to give your pallet jack another go. Power it up and see if the error code 856 has disappeared. If it's still lingering, you may need to delve deeper into the control handle or consult with a technician for further assistance.”

Error Code 857

If you're seeing Error Code 857, your battery might be defective. Low power causes issues with the electromagnet brake and traction motor, leading to chattering. Check your battery for defects or low charge to resolve.”

Error Code 336

Error code 336 signals throttle voltage exceeds limits. Inspect the speed pot in the tiller handle, as resistance in the switch can trigger the code. Opt for a 15A switch for improved performance over factory 10A ones. Ensure compatibility for seamless operation.”

Conclusion

In the guide, we have covered a breakdown of some common Crown Electric Pallet Jack error codes and how to troubleshoot them. Remember, safety always comes first, so if you're unsure about any repairs, don't hesitate to seek professional help.”

How Pallet Jackson Can Help You?

A comprehensive solution for all your pallet jack maintenance requirements, our website is a hub for premium quality parts across a diverse range of makes and models. From hydraulic components to electrical parts, load support systems, and other crucial accessories, we provide them all at the most competitive prices in the market.

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